This is Paula The socks I ordered came a medium and I wanted a small. What do I do about sending them back
Thank you for letting us know. To return or exchange an unused, unwashed item within 30 days of receiving it, please ship item(s) with buyer's name, order number and a message requesting a refund, store credit, exchange or how you would like us to proceed.
Ship item(s) to:
Alpacas of Montana
Attn: Returns Dept.
8255 Cottonwood Road
Bozeman, MT 59718
We do our best to process all packages within 7 days of receiving the items.
R
Richard
Great products and my son loved everything.
J
Joyce Adams
Sustainable packaging
I was quite impressed how my socks arrived in a secure, completely recyclable bag. Thank you.
J
Julie
Love these dryer balls. Very healthy alternative to dryer sheets and made in the USA!
G
Gina B
Why was this forced on the order?
Thank you for your feedback. Shipping insurance and Carbon Neutral shipping are always optional for either or both. By default they pop up so customers know it is an option. However, both can be removed by clicking the X in the upper right corner when checking out, just like you would remove an item from your cart. Many people do not want or need the insurance and remove these options. But, we offer it because once it is sent to the carriers, we do not have any control if the package is lost, damaged or stolen.
This is Paula The socks I ordered came a medium and I wanted a small. What do I do about sending them back
Thank you for letting us know. To return or exchange an unused, unwashed item within 30 days of receiving it, please ship item(s) with buyer's name, order number and a message requesting a refund, store credit, exchange or how you would like us to proceed.
Ship item(s) to:
Alpacas of Montana
Attn: Returns Dept.
8255 Cottonwood Road
Bozeman, MT 59718
We do our best to process all packages within 7 days of receiving the items.
R
Richard
Great products and my son loved everything.
J
Joyce Adams
Sustainable packaging
I was quite impressed how my socks arrived in a secure, completely recyclable bag. Thank you.
J
Julie
Love these dryer balls. Very healthy alternative to dryer sheets and made in the USA!
G
Gina B
Why was this forced on the order?
Thank you for your feedback. Shipping insurance and Carbon Neutral shipping are always optional for either or both. By default they pop up so customers know it is an option. However, both can be removed by clicking the X in the upper right corner when checking out, just like you would remove an item from your cart. Many people do not want or need the insurance and remove these options. But, we offer it because once it is sent to the carriers, we do not have any control if the package is lost, damaged or stolen.
